Who is responsible for your data
Royal Mail, 185 Farringdon Road, EC1A 1AA London, UK, is the data controller. You can contact us about your data at contact@royalmailsinternational.com.
What we collect and why
- Quote requests: your name, company, email, phone number and shipment details, to send you a price and follow up on it.
- Contact messages: your name, email, phone number and message, to answer your question.
- Tracking: the tracking number you enter, to show your shipment's progress. Tracking pages show no names or addresses.
- Technical data: your IP address is used briefly to protect the website against abuse (limiting repeated requests).
Who we share it with
We share shipment details only with the carriers and customs agents needed to deliver your shipment.
Cookies
This website uses no advertising or analytics cookies. A single essential cookie is set when staff sign in to the administration area.
Your rights
You can ask to access, correct or delete your data, or object to how we use it, by emailing contact@royalmailsinternational.com. You also have the right to complain to the data protection authority.